The Ultimate Guide to Airlines
A curated Irish edition of IndustrialDay news, analysis, interviews, reviews, job moves, and related resources for Airlines.
What to know about Airlines
Airlines sit at the intersection of customer experience, complex operations, digital infrastructure and constant commercial pressure. Stories under this tag explore how carriers and aviation partners use data, cloud platforms, AI, payments, loyalty tools and connectivity to improve booking, servicing, inflight experiences and day-to-day operations.
Readers will also find reporting on the risks shaping the sector, from cyber attacks and fraud to outages, service reliability and the challenge of modernising legacy systems without disrupting travellers. Whether the focus is biometrics, retailing, baggage, maintenance, sustainability or personalised offers, this tag shows how technology is reshaping air travel and why every systems decision now has a direct impact on passenger trust and business performance.
Expert Columns
Recent Airlines News
UK airport ground support activity surges in H1 2026
UK airports saw their busiest ground support use in years, with monitored vehicles logging 75.5% more daily hours as passenger numbers held up.
AirHelp launches AI flight compensation checker on ChatGPT
Travellers could recover up to EUR 600 for disrupted journeys as AirHelp embeds a compensation checker inside ChatGPT and Claude.
Ant International launches FalconTST 2.0 for banks
Barclays, Citi, Deutsche Bank and Standard Chartered are using the model to improve cash-flow and FX forecasts, with accuracy above 93%.
Radisson launches ChatGPT hotel app with Accenture
Travellers can now search more than 1,000 Radisson hotels in ChatGPT, as the group moves to defend direct bookings from online intermediaries.
Disneyland Paris tops Europe travel brands on social media
Different content strategies are deciding which travel brands win attention, as TikTok and Instagram now reward sharply different campaigns.
Custom Travel Solutions wins Silver for AI customer support
Its AI overhaul has cut quality review time by 80% and lifted customer sentiment 11% since 2023, as travel support volumes rose.
SITA buys Big Blue Analytics to boost disruption recovery
Airlines could trim disruption costs by up to 30% as SITA folds Big Blue Analytics' recovery software into its operations portfolio.
AIONOS & Black Box form AI infrastructure alliance
Enterprises in India and beyond stand to gain a single vendor for AI infrastructure and software as the firms target GCC demand and global expansion.
SITA buys Big Blue Analytics to boost airline recovery
Airlines could save millions as the takeover adds an AI disruption tool that cuts recovery costs by up to 30%, SITA says.
Expedia moves ad business under chief marketing officer
Expedia is aiming to boost revenue from ad sales as travel platforms race to turn booking data and loyalty schemes into media businesses.
Emburse launches AI agent to prepare expense reports
Employees could soon spend far less time on claims, as the new system cuts expense report preparation from 30 minutes to under five.
SITA launches managed airport network service with HPE
Airports could cut downtime and costs as SITA takes over network operations across terminals, hangars and airline centres using HPE technology.
One-third of FIFA World Cup partners lack email protection
Fans face a higher risk of phishing as most FIFA World Cup 2026 partners still lack the strict email checks that block spoofed messages.
SITA says fragmented data hinders aviation tech spend
Fragmented information is curbing aviation’s return on a USD $50.8 billion technology bill as delays, AI and security efforts suffer.
Outpayce & Riskified launch airline fraud protection
Airlines could cut chargebacks and manual review costs as Outpayce adds Riskified's fraud screening to its payments platform worldwide.
Custom Travel Solutions launches RouteStack for AI bookings
The move could let travellers book hotels inside chatbots without restarting searches, as AI assistants gain live inventory access and checkout links.
RateGain & Juspay launch RG Pay for travel payments
RateGain and Juspay unveil RG Pay, an embedded payments layer to boost cross-border checkout performance for global travel brands.
SITA links Google Find Hub with WorldTracer baggage data
SITA links Google's Find Hub with WorldTracer, letting airlines use passenger-shared bag locations to speed delayed baggage recovery.